Business Texting Features
Schedule Automatic Replies
Just like email, you can schedule an automatic reply to any text message sent to your landline number during a designated date and time, ensuring every SMS gets a prompt reply.
Tailored Key Words
Create custom, automated responses based on designated key words. – So rather than ‘scheduling’ a text, responses can be triggered by any number of keywords, like ‘address’ or ‘hours’.
Prevent users from sending unwanted texts using a company-wide opt-out list. A recipient is automatically added to your opt-out list when they reply: STOP, UNSUBSCRIBE or REMOVE.
Landline & 800-Numbers
From your main business number to your employees’ direct lines; we can text-enable any 11-digit number within minutes, so you can use your existing numbers or buy a new one from us.
User set-up is simple, secure and free! TextBetter works with any landline number/email client, so you can use your existing contact information and there is nothing to download or install. Easy, right?
Use Email to Text
Treat text conversations just like business email. TextBetter users can archive texts, read conversation threads, sync with CRM & manage text conversations directly from their email inbox.
Feature Spotlight | SMS Marketing Made Easy
Send a personalized texts hundreds of recipients at once, like appointment reminders & special announcements.
Simply upload a list of recipients with your desired message and click send! Our SMS Marketing Wizard instantly sends a personalized text to each recipient individually, creating a 1:1 conversation that is private and easily managed. And when someone replies, we’ll convert their SMS into an email and delivered it right back to your inbox.
Additional Business Texting Features
Sync With CRM
Text conversations sync with CRM using the exact same process as email sync. TextBetter customers use Salesforce, SugarCRM, Microsoft Dynamics, Infusionsoft and more.
Send a single text to up to 100 recipients at a time – Your text message is delivered to each recipient individually, creating a 1:1 conversation that is private and easy to manage.
SMS ID: Improved Deliverability
Validate numbers before you reach out to customers with SMS ID. By simply identifying whether a phone number accepts texts, you can pick the right medium for your message and ensure it’s delivered.
Company-Wide Phone Book
Store contact information in your company-wide phone. It’s shared across an organization, so contacts are available to all users.
Easily exchange pictures messages with contacts over text. Every MMS image is stored & searchable in your email inbox.
Designate a company admin. to manage user preferences & features across your organization, helping you enforce compliance & consistency.
We offer 3 API reports that can be run on-demand and delivered directly to your email or FTP server.
We can use your existing landline number, and/ provide you with a dedicated telephone numbers – It’s entirely your choice.
We offer APIs that are easy enough for any team, and sophisticated enough for any developer.